About Digital Media Production (…and sometimes just some rambling about whatever!)

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Getting a strike backwards!?!?

What a strange day! Tori took this on her mobile phone today.


October 10, 2009   No Comments

Introducing….Housebroken!

The band is ready to rock and booking events now. This is fun. Here is the little web site I put together for promo.

Housebrokenmusic.com
Saturday, October 24 2009 9pm

Meehan’s Pub - Sandy Springs, GA (Flyer)

HB Logo

October 8, 2009   No Comments

Semper Fi!

I think this just about sums it up for me.

September 3, 2009   Comments Off

Marist Football Schedule

Marist

Friday, August 28, 2009
7:30 PM @ Marist (Hughes Spalding Stadium) Home
Varsity Football VS St Pius X

Friday, September 04, 2009
7:30 PM @ Marist (Hughes Spalding Stadium) Home
VS Stone Mountain

Friday, September 11, 2009
7:30 PM @ Marist (Hughes Spalding Stadium) Home
Varsity Football VS Chamblee

Friday, September 18, 2009
7:30 PM @ North Springs High School Away
Varsity Football VS North Springs

Friday, September 25, 2009
7:30 PM @ Adams Stadium Away
Varsity Football VS Tucker

Friday, October 09, 2009
7:30 PM @ Forsyth Central High School Away
Varsity Football VS Forsyth Central

Friday, October 16, 2009
Senior Night
7:30 PM @ Marist (Hughes Spalding Stadium) Home
Varsity Football VS Miller Grove

Friday, October 23, 2009
7:30 PM @ Hallford Stadium Away
Varsity Football VS SW DeKalb

Friday, October 30, 2009
Homecoming
7:30 PM @ Marist (Hughes Spalding Stadium) Home
Varsity Football VS Lithonia

Friday, November 06, 2009
7:30 PM @ Adams Stadium Away
Varsity Football VS Lakeside-DeKalb

August 24, 2009   No Comments

AT&T UVerse/ATT Phone Customer Service….an absolute disaster!

Here is a story worth blogging about. (see update at bottom)

images-1.jpg

It involves AT&T UVerse service in the Atlanta area. What you are told by the representative and the mailings about the UVerse service offering in Atlanta is not what you will get. The rep told me that I would enjoy a bundle of services including HDTV, phone, and internet at one bundled price. This is all true and the service worked great…until the bill comes!

Instead of the bundled price I was quoted on the phone, I learned the VoIP was not available in Atlanta, so you pay the bundle price PLUS another $44.00 phone bill for a POTS line! The bait and switch was apparent immediately, so I start calling ATT customer service for a resolution. After issuing the maximum discounts they could offer, the cost of the bundled services still exceeded the cost of Comcast and the rep said, “OK, we can cancel the service for you if you like” which I did.

Now, as if that was not bad enough…when you hear “one bill, one bundle” in the Atlanta mailer advertisement, run away as fast as you can. It took my over 3 hours of phone calls to the UVerse customer service and the ATT phone customer service to get the bills pro-rated, then to go away after I paid them. Just when a representative tells you that the issue is resolved, more bills show up in your mailbox…2 of them; one for UVerse, one for phone at full price. Today’s bill had a note attached that they are turning me over to a collection agency.

Another round of calling ensues and I think I finally have it resolved. Today I told 5 different phone representatives the phone bill story before I got someone to resolve the billing issue. I was ½ hour on the phone to get the right person… and I had to tell them the phone, name, and last 4 digits no less than 5 times.

AT&T, if you are listening, your customer services need some serious help. I would not wish my experience on my worst enemy. You have a completely inept bureaucracy there from sales to billing. Atlanta beware!

8-25-09 Update: UNBELIEVABLE: I am still getting bills for $160.00?!?! Arrrrgggghhhhhh! When will this end?!?

July 16, 2009   No Comments